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Frequently Asked Questions

What is

It’s like walking into the dental plan department of your favorite store, if it had one. Our “shelves” are fully stocked with the best dental coverage of all types. You can “try on” plans by checking out their details, compare plan features and see what your costs will be ahead of time.

What makes different?

Most people shopping for dental insurance online have an immediate need. We have more Dental Health Maintenance Organizations (DHMO's) in more states than any other site. Which means you can have dental insurance with no waiting periods on major services as soon as your plans effective date. Want more? All of our discount dental plans are Tru-Blu. That means the price you see quoted for a dental service on our site is the actual price you’re going to pay that plan’s network dentist.

What if I change my mind? is so committed to finding you the right dental plan at the right price, we offer the Right-Plan/Right Price Pledge. All of our dental plans feature a 10-day free look policy. If for any reason you would like to cancel your plan within the first 10 days, please call your dental insurance company and they will provide a full refund minus any processing fees. Even if you've used your dental plan, you can still cancel within the first 10 days after you've paid for the services you used in full.

How do I know which plan is best for me?

No one beats for easy-to-use information. When you get your free quote, you’ll see that much of the information you need right in the quote, including savings for different categories of procedures, type of plan, monthly cost, links for plan details and dentist search plus much, much more. If you’re looking for easy-to-read explanations of how to choose the best plan for you, click on Buyer’s Guide in our top navigation bar and look for the question you want answered in the links on the left side.

What if I want to talk to someone about my needs?

Sometimes you just want to talk to a friendly, confident voice. Call toll free 1-888-299-6441 Monday-Friday 9 a.m.-5 p.m. Eastern Time to talk to our helpful customer service agents who can assist you in navigating our web site and direct you to all the information you'll need to make an informed choice. There’s never any pressure to buy and you can take all the time you need.

Do you have plans without waiting periods?

Yes! Our discount dental plans and Dental Health Maintenance Organizations (DHMO) have no waiting periods so you can visit the dentist on the first day of your plan's effective date.

Do you have to use a provider network?

That depends on the plan. DHMO's, or Dental Health Maintenance Organizations, require use of a network dentist, while Preferred Provider Organizations (PPO) offer reduced rates for dental treatment if you stay in the network, although you are not required to do so. Discount dental plans require you to visit a participating dentist to get your savings. Indemnity plans allow you to go to any dentist you choose so they have no network and no requirement that a dentist accepts the plan.

Do I have to have a debit/credit card to enroll?

Yes. All Dental Insurance Store plans require an activated debit or credit card to enroll.  Some plans will allow you to pay your premiums by automated bank draft after you join their plan, but all carriers require an activated debit or credit card to enroll.

Do you have plans that cover orthodontia?

Yes. On the quote results page (the page displayed after you enter your age and zip code) all the plans listed display in blue lettering whether or not they offer orthodontia coverage.  You can also checkmark the Orthodontia filter box on the left side of the results page for a complete listing of those plans that offer Orthodontia coverage.

Am I under contract when I enroll in a plan?

That depends on the plan. To see if the plan you are considering uses a contract, go to the Plan Details section of that plan, click the FAQ menu option and scroll down to the question, "What if I want to cancel my plan?"

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